Veryon Diagnostics Wins Silver Merit Award for Best AI Product, Revolutionizing Aircraft Reliability

SAN FRANCISCO, Calif. — Veryon, a leading provider of information services and software solutions for the aviation industry, proudly announces that its Veryon Diagnostics product suite, including Veryon Defect Analysis and Veryon Guided Troubleshooting, has been honored with the prestigious Silver Merit Award for Technology in the 2024 Best AI Product or Service category. This accolade solidifies Veryon’s leadership in delivering game-changing AI products that continue to shape the future of aviation maintenance in a single, seamless software experience and the transformative impact on reliability and maintenance operations for operators and Original Equipment Manufacturers (OEMs).

“Veryon leverages 50 years of aviation expertise and one-of-a-kind data set combined with our award-winning AI innovation," said Norm Happ, Chief Executive Officer of Veryon. "This latest award is a testament to our commitment to delivering cutting-edge AI solutions that enhance aircraft availability and redefine the future of aviation maintenance.”

Delays and cancellations mean lost revenue and decreased customer satisfaction. At the same time, unscheduled maintenance impacts both aircraft operations and costs related to unanticipated repairs, warranty claims, parts, and labor expenses. With the increasing complexity of fleets worldwide, maintenance professionals continue to juggle tight schedules, rising costs, and a shrinking workforce to troubleshoot and get aircraft back into service safely and reliably. 

For the reliability team, leveraging the power of Veryon Diagnostics and analyzing over 765,000 maintenance events each month accelerates customer responsiveness in unscheduled maintenance. Utilizing machine learning, natural language processing (NLP), and a custom case-based reasoning engine to identify chronics, Veryon Defect Analysis proactively identifies, analyzes, and recommends solutions at both the tail and fleet levels – identifying new or changing chronic issues as early as the second repeat and reducing chronic defects by as much as 33 percent. For maintenance technicians, Veryon Guided Troubleshooting significantly improves initial fix rates by utilizing a proprietary real-time diagnostic reasoning engine. This optimizes aviation troubleshooting based on real-world experience, reducing equipment downtime, repair costs, and unscheduled part removal rates by 20 percent, while also minimizing delays and cancellations by over 10 percent.

The Veryon Diagnostics product suite is available today for OEMs and operators. Schedule a demo today to see it in action. For more information, visit Veryon.com.  

About Veryon

Veryon is the leading provider of aviation software and information services, supporting a global network of more than 75,000 aircraft maintenance professionals and over 7,600 customers in nearly 175 countries worldwide. We help everyone from business aviation teams and MROs to airlines and OEMs get their aircraft more uptime. Challenges like unscheduled repairs, part availability, and excessive paperwork lead to too many aircraft spending too much time on the ground. And that leads to needless delays, endless back and forth, and lots of wasted dollars. The key to more uptime is having a better technology platform to manage everything from maintenance and operations to manuals and diagnostics.  

That's why thousands of aircraft operators, 25% of the worldwide commercial fleet, and over 100 OEMs all rely on Veryon. And it's why customers have been able to achieve an average 23% improvement in aircraft downtime cost. Veryon. Let's get you more uptime. Learn more at veryon.com.

About Merit Awards

The Merit Awards program is renowned for recognizing exceptional contributions across global industries and markets, identifying leading companies that are having a transformative impact on their industry through technology innovation. 

For more information, please contact:  

Kim Welch  
Senior Manager, Corporate Marketing  
Veryon  
kwelch@veryon.com