Increasing Oversight of Maintenance Activities with Veryon Tracking+

About the customer

They are one of the leading independent MRO service providers in the aviation industry, providing a comprehensive range of products and services in the Airframe, Cabin, Component, and Engine segments through its worldwide facilities.

Its Engine Services division provides engine MRO and component repair services from sites in Asia, North America, and Europe.

The challenge

This MRO's main challenge was the labor-intensive manual work of planning and reviewing maintenance projects. Management had to review documents one by one before seeking out their team members for reviews and progress updates. Without a single source of truth, there were redundant workflows, and issues with inventory management.

The outcome

The implementation of Veryon Tracking+ brought significant benefits to their maintenance operations. They were able to generate dashboards to show management the progress of jobs and the status of key performance indicators. With their inventory and transactions being tracked digitally, they reduced their stock. Instead of spending hours updating and reviewing paperwork with individual team members, they can operate more efficiently than ever with improved training and visibility across its operations.

Detecting the undetected issues

Upon implementing Veryon Tracking+, this facility experienced smoother planning and could use one view to report on several projects at once.

Working in a fast-paced environment can make picking up the little details difficult. Intelligent platforms like Veryon Tracking+ can help MRO leaders make quick and effective decisions.

Saving time and improving uptime

The team observed significant time savings and increased aircraft uptime after integrating Veryon Tracking+, achieved through the following key benefits:

1. Optimized Workflows and Reduced Redundancy: Veryon streamlined maintenance processes by efficiently eliminating redundant approaches, resulting in valuable time and resource savings. It enabled the team to address issues in a structured and efficient manner.
2. Intuitive User Interface: Team members commended Veryon for its user-friendly interface, making it easily adaptable. The intuitive design facilitated accessibility for personnel with varying technical expertise, enhancing overall usability.
3. Potential for Mobile Accessibility: While not yet fully implemented, the team recognized the value of mobile accessibility for line maintenance staff. 

Customer support and onboarding experience

The team was very satisfied with the customer onboarding process and support, participating in regular onsite support trainings. During onboarding, the Veryon team worked closely with maintenance planning staff, engineers, supervisors, and maintenance control personnel to ensure they could seamlessly integrate the system into their maintenance operations.

Summary

In conclusion, Veryon Tracking+ has significantly improved this engine MRO facility's maintenance oversight, saving considerable money and time. By implementing Veryon Tracking+, they were able to:

1. Improve Maintenance Projects: Veryon Tracking+ streamlines processes and uses intelligent planning to help you reduce turnaround times and increase productivity.
2. Enhance Inventory Management: Veryon's interfacing abilities allowed for a direct link between their in-house inventory system and Tracking+, which enabled parts to flow smoothly between the two.
3. Efficient People Management: The system's ability to provide support for their business activities like HR allows the team to get the most out of their workforce through effective employee management.

Company Size
13,000+ employees

Product Used
Veryon Tracking+

Solutions Used
MRO Management

Industry
Engine MRO