Customer Experience | Aviation Software Onboarding, Training & Support | Veryon

Veryon’s Fleet Performance Partnership delivers dedicated customer success, onboarding expertise, training resources, and ongoing support to maximize your adoption and utilization of our aviation software solutions.

OUR MISSION

A partnership focused on your success

Technology is only part of the equation. Real results come from how effectively your team adopts, uses, and maximizes that technology. From implementation through long-term optimization, we provide the expertise, guidance, and resources needed to help your team confidently adopt new processes, maximize efficiency, and continuously improve performance.

Our Fleet Performance Partnership is built on three pillars:

Dedicated customer success

Your Customer Success Manager (CSM) serves as a trusted advisor and primary point of contact throughout your journey with Veryon. They take the time to understand your operation, goals, and challenges, helping you build a roadmap for success while connecting you with the right resources and expertise at every stage.

On-demand aviation expertise

Behind every CSM is a deep bench of aviation maintenance specialists. Our team includes experts in maintenance programs, technical records, regulatory compliance, diagnostics, publications, and operational best practices. At Veryon, the right people are always ready to step in to keep your operation moving forward.

Ongoing training and support

Success doesn’t stop at go-live. Through training programs, webinars, educational content, and self-service resources we help your team stay current on best practices, product enhancements, and opportunities to improve operational performance. 24/7/365 support provides timely fixes for any issues you incur.

Training webinars

Live training webinars led by our product experts dive deep into the functionality of our solutions, helping your team stay up to date on new features, learn best practices, and build on their the knowledge.

These continuous learning touchpoints accelerate adoption, improve productivity, and maximize your use of the platform.

Veryon Training Webinar

Events

Connect with the Veryon team and fellow customers through regional roadshows, industry events, and user meetups.

Learn about product updates, explore best practices, discuss operational challenges, and help shape the future of the Veryon platform.

View Upcoming Events

Veryon Customer Event

Knowledge base

Get answers faster with a centralized library of product documentation, step-by-step guides, best practices, and release information designed to help your team work more efficiently.

Walkthroughs, how-to guides, and product documentation
AI-powered search through Veryon AIRE
Release notes and enhancement updates
Article subscriptions and email notifications

Veryon Knowledge Base Screenshot

OUR PHILOSOPHY

Putting expertise behind the technology

In our "Heard in the Hangar" series, Veryon team members, from onboarding specialists to customer success managers, share the challenges they hear from aviation maintenance teams, what real customer success looks like in practice, and why the right partnership matters as much as the technology itself.

Talk to us to learn more

OUR CUSTOMERS

Delivering success, industry-wide

Veryon is trusted by aircraft owners, operators, maintainers, and manufacturers worldwide. After over 50 years in the business, we have built a growing reputation for making our customers more successful. That's why thousands of customers, including 25% of the worldwide commercial airline fleet and over 100 OEMs, rely on Veryon.

7600

Customers

75000

Users

142000

Aircraft

"I’ve gone from having to review logbooks for 27 airplanes every morning to looking at one electronic dashboard."

Kari Van Winkle | Director of Maintenance, Wing Aviation

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"I’ve gone from having to review logbooks for 27 airplanes every morning to looking at one electronic dashboard."

Kari Van Winkle | Director of Maintenance, Wing Aviation

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"You can do so much research so fast and then refine it. You can look at parts changes, first-time fix rates, etc. It’s a very useful tool to prevent repetition and change the direction of how you go about your fixes."

Eddie Schultz | Aircraft Fleet Programs Manager, Air Transport International

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"You can do so much research so fast and then refine it. You can look at parts changes, first-time fix rates, etc. It’s a very useful tool to prevent repetition and change the direction of how you go about your fixes."

Eddie Schultz | Aircraft Fleet Programs Manager, Air Transport International

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"Some of my guys had never used a maintenance tracker before, and now they know how to clock in, deduct parts, track maintenance — the simplicity of the program has been awesome."

George Attilano | Director of Maintenance, Salty Pelican Aviation

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"Some of my guys had never used a maintenance tracker before, and now they know how to clock in, deduct parts, track maintenance — the simplicity of the program has been awesome."

George Attilano | Director of Maintenance, Salty Pelican Aviation

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"With our previous system, we struggled to track everything that the business wanted tracked, and this was only being compounded by our levels of growth. Veryon has helped overcome the challenges we were facing as a business."

Dominic Cayouette | Project Manager, Chrono Aviation

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"With our previous system, we struggled to track everything that the business wanted tracked, and this was only being compounded by our levels of growth. Veryon has helped overcome the challenges we were facing as a business."

Dominic Cayouette | Project Manager, Chrono Aviation

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"I can save files on compliance windows and update compliance information faster. Veryon has been my partner with getting all of the compliance documents we need in a timely manner.

Chris Reyes | Director of Maintenance, Sierra West Airlines

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"I can save files on compliance windows and update compliance information faster. Veryon has been my partner with getting all of the compliance documents we need in a timely manner.

Chris Reyes | Director of Maintenance, Sierra West Airlines

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