3 min read
A former Marine Corps maintenance officer helping shape modern aviation operations
At Veryon, aviation expertise isn’t just something we talk about. It’s something our team has lived firsthand.
For Senior Account Representative Katryna Novelozo, aviation has never been just a career path. It’s been a mission rooted in service, operational excellence, and helping the industry move forward.
Before joining Veryon, Katryna served 13 years in the United States Marine Corps, including a deployment to Afghanistan as an IT Technician from 2009 to 2010. She later earned acceptance into a highly competitive officer accession program, completing her degree at Arizona State University before serving as an Aircraft Maintenance Officer for Marine Fighter Attack Squadron VMFA-122, supporting F-35 operations in Yuma, Arizona.
That experience shaped the way she views aviation maintenance today.
“Continuously making aircraft safe for flight is one of the most complex operational environments in the world,” Katryna says. “Unless you experience it, you’ll never really get it.”
Serving alongside Marine Corps maintenance professionals and pilots gave her firsthand exposure to the discipline, urgency, and operational precision required to keep aircraft mission-ready.
“I’m honored to have had the privilege to serve in the Marines alongside the maintenance professionals and pilots that make the world’s greatest warfighters,” she says. “It’s where I experienced what excellence in aviation looks and feels like.”
That firsthand military aviation experience gave Katryna a deep understanding of what maintenance teams are really up against every day: operational pressure, aircraft readiness, workflow coordination, and the constant responsibility of keeping aircraft flying safely and efficiently.
Today, she brings that same operational mindset to aviation businesses across the industry through her work at Veryon.
“I love meeting with our customers and future customers because it reminds me of when I was in the maintenance trenches of a flying squadron,” Katryna says. “I believe maintenance operations are the foundation of aviation. No maintenance; no flight.”
Over the past 2.5 years, Katryna has played a key role in helping aviation maintenance organizations modernize outdated workflows and adopt more connected, data-driven maintenance operations through EBIS MRO and now Veryon Work Center.
Following EBIS’ acquisition by Veryon, Katryna became instrumental in helping A&P shops and Part 145 repair stations transition away from legacy methods of maintenance work order tracking and business management. By guiding customers toward more streamlined and modernized workflows, she has helped organizations improve operational visibility, increase safe-for-flight releases, service more aircraft efficiently, and strengthen profitability across the business aviation ecosystem.
Her work directly reflects the mission behind Veryon’s Fleet Performance Partnership, which combines aviation technology with deep operational expertise to help customers maximize adoption, improve maintenance performance, and accelerate measurable operational outcomes. Katryna’s ability to translate real-world aviation experience into practical workflow improvements has made her a trusted advisor for operators navigating modernization initiatives.
Internally, she has also contributed valuable insight into customer acquisition strategies, workflow optimization challenges, and product innovation opportunities that continue to shape how Veryon supports the MRO market.
And the results speak for themselves.
In Q1 2026, Katryna achieved 102% of quota performance while continuing to help drive adoption of Veryon’s unified aviation maintenance solutions across the industry.
But for Katryna, aviation leadership extends far beyond business performance.
She is deeply committed to supporting the aviation community through volunteer work and nonprofit engagement. Katryna actively volunteers with HigherVets, an organization focused on increasing employment and visibility for military veterans in business aviation. She helped improve the organization’s digital presence and raised more than $1,000 through marathon fundraising efforts tied to veteran advocacy initiatives.
She also supports “Anchored For Good,” an organization dedicated to helping naval aviation families facing cancer diagnoses, in memory of Navy helicopter pilot Lieutenant Amanda DeArmond.
In addition, Katryna volunteers with Pilots N Paws, using aviation to help relocate rescue animals for adoption. One recent mission included flying an elderly rescue dog from California to Arizona to help it find a permanent home.
Her aviation credentials are equally impressive:
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Bachelor of Science in Aeronautical Management Technology from Arizona State University
- Master of Global Management from Thunderbird School of Global Management at ASU
- Commercial Pilot Certificate
- Certified Flight Instructor Instrument (CFII)
- More than 765 flight hours
- Former US Marine Corps F-35 Maintenance Officer
At Veryon, we’re proud to have aviation professionals like Katryna helping operators navigate a rapidly evolving industry with the operational insight, technical expertise, and customer-first partnership mindset that aviation demands.
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