Discovering a user-centered maintenance tracking system
On its own, an aircraft is a complex system, so why make matters worse with a complex maintenance tracking system?
When Shellon joined IAC Expedia Global, he wanted a platform that empowered his team to work easily and confidently. At his previous place of work, he was using a different software that “wasn’t always user-friendly,” and made his job more complicated.
Ease-of-use became a non-negotiable requirement for the maintenance software he wanted for his next opportunity, and he was thrilled to learn that the company was already using Veryon Tracking.
Built with the user in mind, Veryon Tracking allows maintenance personnel to be self-sufficient in their workflow. Everything is laid out in a way that resonates with the user and is easy to understand.
Saving time with on-demand access to aircraft data
Having access to aircraft data when needed is crucial for keeping the IAC Expedia Global flight department moving in their fast-paced environment. They can get flights scheduled within three hours of departure and they need to be able to get all the work completed to get the aircraft ready to go right away.
Shellon mentioned he could get all his work completed with Veryon Tracking in less than 45 minutes and the IAC maintenance team can get an aircraft ready for an impromptu flight without issues. Veryon Tracking provides them time efficiencies that their previous maintenance provider could not accomplish.
In this industry, when you have an issue, you need to be able to access your aircraft data to fix it quickly and efficiently. Shellon mentioned that Veryon Tracking is “easy to work with,” and “made work a lot more efficient.” He can now get issues resolved right away instead of waiting 10-20 minutes before he can even get an answer out of it.
Improving aircraft uptime
Another benefit to having access to their aircraft data on-demand is being prepared for unplanned maintenance. Most of the time, unplanned maintenance events can lead to an aircraft being grounded since the information and equipment needed to fix are not immediately available.
With Veryon Tracking, there is no need for them to wait to maintain their aircraft – they can see all historical discrepancies (squawks) in one quick search specifically for that aircraft. This means they can see if that aircraft has had the issue before, what the fix was, and how often it has happened. This saves a lot of time flipping through paperwork and returns that aircraft to service much faster.
