Paperless Maintenance with a Digital Tracking Solution

Audits made easy

The Wing Aviation team is also using Veryon Maintenance Tracking to support audits and other compliance-related activities.

Wyatt Robertson, Chief Inspector for Wing Aviation and responsible for aircraft regulatory compliance, explains, “Preparing for an audit used to take several hours a day for a few days prior to the event. [With Veryon Maintenance Tracking,] I do the same thing in just a few hours in one day — that’s all it took for me for verification and confidence in the documentation.”

Veryon Maintenance Tracking is also useful during the audit itself. During a recent calibration program audit, Robertson recalls that as the auditor pulled the tools to check, he was pulling up certifications with documentation directly from the tablet in real time.

Robertson adds, “There was no searching through paper certifications. The time savings was huge, and I think it gave the auditor confidence in our compliance procedures.”

Real-time records management

With the Veryon Maintenance Tracking Dashboard, the Wing Aviation team has immediate access to all maintenance activities for the fleet.

In addition to the day-to-day ease of use, Robertson says, Veryon Maintenance Tracking helps him see and track what is being done without bothering or interrupting the technicians. He adds, “It helps me maintain control without being intrusive and it gives the technicians more responsibility, but less work.”

Further supporting the organization’s quest for efficiency and accessibility, Wing Aviation recently received FAA approval to use the electronic signature and electronic record keeping functions, which represents a significant improvement for technicians.

With that approval, Wing Aviation is able to take advantage of Veryon Maintenance Tracking's fully electronic workflow with eSignature™ to streamline the compliance workflow. Veryon Maintenance Tracking eSignature was the first fully FAA Advisory Circular 120-78A-compliant electronic signature solution available to the industry. Wing Aviation is using eSignature for scheduled and non-routine maintenance tasks.

Van Winkle explains, “The technicians complete a task, type in the description on their tablet, eSign and they’re done. We used to have to print every task card, get signatures and then store them. It used to be that a 15-minute task required 30 minutes of paperwork. With Veryon Maintenance Tracking and eSignature, a 15-minute task requires three minutes of electronic ‘paperwork,’” says Van Winkle.

More efficiency, less work, and greater convenience are common themes for Robertson and Van Winkle, who appreciate having the ability to sign off and make decisions quickly using an iPad wherever they happen to be working at the moment.

After working with Veryon Maintenance Tracking for two years, 17 of its 27 aircraft are in the system, and Wing Aviation reports that it is well on its way to becoming a completely paperless operation.

Van Winkle concludes: “As we grow our fleet and customer base, we expect our partnership with Veryon Maintenance Tracking to increase dramatically alongside our increased maintenance tracking needs and move to paperless operations.”